Sept 2015 HSJ
Pet superstore chief Nick Wood says GPs should learn from the partnerships that have rebranded the UK’s vet practices as seven day a week retail players. Daloni Carlisle reports in the tenth article in GE Healthcare Partners's series about delivering lasting change within the NHS.
The chief executive of a chain of pet superstores might seem an unlikely source of inspiration for the NHS but when the chain is Pets at Home whose stores now house more than 200 first opinion veterinary practices, some parallels with NHS general practice quickly emerge.
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