After an unwitnessed collapse at home, Mr. X1 who lives with multiple complex medical conditions arrived in the Humber River Hospital (Humber) Emergency Department with his family. Mr. X was quickly assessed in the ED, admitted to hospital and transferred up to the cardiac monitoring ward within 6 hours of admission. Despite remaining stable, Mr.X and his family wished for answers, reassurance and a safe discharge plan to get him home as quickly as possible. His care team immediately went to work and was able to confrm there was nothing prevalent causing Mr. X’s loss of consciousness. Within 48 hours of arriving in the ED, he was discharged safely with homecare to the comfort of his home,with his family, and with peace of mind.
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