Our team work in partnership with your team, to support the redesign of a health and social care system, pathway or process that ensures the right care is delivered consistently in the right place by the right person. We focus on the management of quality and patient flow through a system, hospital or pathway and importantly, safe, efficient and sustainable operational delivery of care and support.
We will implement this with you, through the use of analytics, transformation plans, technology (to aid care delivery), benchmarking and evidenced best practice, pathway and process redesign and operational management tools and techniques. Supported by our senior clinical panel, we have access to the best practice and recognised national guidance for all facets of clinical service delivery.
We have a structured approach to focussed interventions in key pathways or services that can be tailored to your specific environment, priorities and competing demands. This approach allows for both qualitative and quantitative problem identification, stakeholder engagement, root cause analysis and solution development, implementation and sustainable change, underpinned with the continuous improvement ethos.
We work alongside our clients delivering transformational change, mobilising with clinical and stakeholder engagement, data analysis and observations to truly understand the challenges faced, utilise our extensive expertise and experience, including global best practice, to co-develop solutions, deploying immediate improvements and building a long term sustainable practical and implementable plan.
We have developed specific approaches, based on our extensive experience with our clients, for critical points affecting patient flow through an organisation or system. Refer to the case studies for examples in ED and Theatres. And also, to address exacerbating circumstances, please refer to the link for the Winter Planning approach.